Jio Haptik Technologies Limited, one of the world’s largest Conversational AI companies and a subsidiary of Reliance Jio Platforms have announced a strategic collaboration with Zendesk, Inc, to help businesses transform customer experience and combine AI-driven automation with human-powered empathy. With this integration, Haptik can act as the frontline of customer service to automate answering…
WPP has announced that Wunderman Thompson has acquired NN4M, a leading mobile commerce partner for global brands. Offering innovative and cutting-edge commerce services for retailers, NN4M provides its clients with connected, experience-driven solutions across mobile and in-store channels. The acquisition is in line with WPP’s accelerated growth strategy and focused M&A approach to building on existing capabilities…
With over 680 million active internet users and 450 million social network users, India has one of the lowest-priced data in the world. This second-largest online market is fast growing to be one of the largest consumers of content globally. J L Stream is promoted by Bollywood actor Shilpa Shetty Kundra, entrepreneur Raj Kundra along with an advisory board…
Customer engagement platform MoEngage and Merkle Sokrati, the data-driven performance marketing agency from the house of dentsu international have announced that they have entered into an APAC wide strategic partnership, combining MoEngage’s recognised insights-led customer engagement platform with Merkle Sokrati’s world-class enterprise delivery services. Speaking on the development, Sanjay Kupae, Head – Global Alliances at…
Standard Chartered Bank has been constantly innovating while building out technical capabilities and remaining agile in its ways of working. This has aided the Bank in providing efficient and seamless banking services to all its clients especially the new-age ones. With innovation and client centricity underpinning all its actions, the bank, has already launched a…
A group of influential technology and media companies have partnered to form the Coalition for Content Provenance and Authenticity (C2PA), a Joint Development Foundation project established to address the prevalence of disinformation, misinformation and online content fraud through developing technical standards for certifying the source and history or provenance of media content. Founding members Adobe,…
At Huawei’s online media and analyst pre-briefing for MWC Shanghai 2021, Peng Song, the President of Huawei’s Carrier Marketing & Solution Sales Department delivered a keynote speech titled “NetX 2025: The Path to Future Networks”. During this speech, Peng announced the release of the NetX 2025 White Paper, including supporting data based on IDC research…
EdTech company BYJU’S has announced the appointment of veteran animation film designer Dhimant Vyas as Chief Creative Director. In his new role, Vyas will be responsible for leading ideation and creation of quality interactive learning experiences for BYJU’S students across products. His focus will be to build and further enhance our offerings. Prior to joining BYJU’S,…
Dentsu International APAC has reportedly promoted Prerna Mehrotra to the role of CEO, Media, APAC, in addition to her role as Managing Director, Media Group, Singapore. In her new role, Mehrotra will be reporting to Ashish Bhasin, CEO, Dentsu APAC and Peter Huijboom, Global CEO, Media & Global Clients, and she will be responsible for driving…
Alan Bergman has been named Chairman, Disney Studios Content, and Alan Horn will continue to serve as the division’s Chief Creative Officer, effective January 1, 2021, as announced today by Bob Chapek, Chief Executive Officer, The Walt Disney Company. Both will report to Chapek. Horn and Bergman have jointly led the Studios group as Co-Chairmen…